Airline Passenger – Confessions of a Trolley Dolly

The Worst Things People Can Do On A Plane

I remember being told in my initial cabin crew training that passengers leave their brains at home. My trainees and I giggled and thought no more of it. But once we gained our wings it didn’t take long in to our career to realise that NOTHING our .....

20 Things You Should NEVER Say To Your Cabin Crew

Here at Confessions Of A Trolley Dolly we like to make flying easier for everyone. That is why we have shown you ‘How To Be The Perfect Airline Passenger’. Guided you through the ‘A-Z Of Aeroplane Jetiquette’ and explained .....

The History of Flight Delay and Cancellation Claim Companies and How They Work

It used to be that severe delays and flight cancellations went unacknowledged or simply swept under the rug by airlines. Lengthy reply times from customer service and bemusing tangles of law and bureaucracy meant that passengers either got .....

50 Things I Wish I Knew Before Becoming Cabin Crew

Some people think that being cabin crew is easy. Well they’re wrong. It’s hard. It’s hard work getting an interview to get the job. It’s hard work actually getting the job. It’s hard work training for the job and .....

The Top Ten Cabin Crew Lies

To be a good flight attendant, you also have to be a very good liar. It’s one of the unwritten requirements of the job. We lie to passengers from the moment they step onto the aircraft. “Good Morning” – What’s good .....