mile high club – Confessions of a Trolley Dolly

The A-Z Of Aeroplane Jetiquette

The Oxford English dictionary defines the word ‘Etiquette’ as “the customary code of polite behaviour in society or among members of a particular profession or group”. Unfortunately, some of our beloved passengers have .....

The A-Z Of Airline Passengers

Everyday, crew around the world come into contact with hundreds of different people from all walks of life. I’m sure most of us will agree that the passengers can make or break our day. Here we take a look at the different types of passengers .....

What Happens In The Galley, Stays In The Galley!

Most people’s work places have somewhere employees can escape the stress and boredom of their jobs. Shops have back-rooms where staff can relax and enjoy their lunch – without fear of being pestered by a customer wishing to return a pair .....