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Trolley Dolly

The A-Z Of Aeroplane Jetiquette

The Oxford English dictionary defines the word ‘Etiquette’ as “The customary code of polite behaviour in society or among members of a particular profession or group”. Unfortunately, some of our beloved passengers have .....

Crew Manual: Public Announcements (PAs)

Cabin Crew, Trolley Dollies, Flight Attendants, Cart Tarts, Air Hosts and Hostesses around the world, welcome to your Confessions of a Trolley Dolly – Crew Manual. In this section, we will guide you through your inflight announcements (PAs), .....

Angels Of The Sky – Asiana Airlines Flight 214

We’ve heard it all before, “You’re just a glorified waiter/waitress in the sky”. ‘Cart-tarts’, ‘Flight-deck floozies’, my own blog even brands us ‘Trolley Dollies’. True, we serve meals, pour tea and coffee, sell .....

You Know You’re Cabin Crew When…..

Ladies and gentleman, boys and girls a very warm welcome onboard. Please stow your hand luggage, take your seats, shut up and belt up. Recently I asked my lovely followers on social media to answer the following statement, ‘You know .....

The A-Z Of Airline Passengers

Everyday, crew around the world come into contact with hundreds of different people from all walks of life. I’m sure most of us will agree that the passengers can make or break our day. Here we take a look at the different types of passengers .....

What Happens In The Galley, Stays In The Galley!

Most people’s work places have somewhere employees can escape the stress and boredom of their jobs. Shops have back-rooms where staff can relax and enjoy their lunch – without fear of being pestered by a customer wishing to return a pair .....

The Top Ten Cabin Crew Lies

To be a good flight attendant, you also have to be a very good liar. It’s one of the unwritten requirements of the job. We lie to passengers from the moment they step onto the aircraft. “Good Morning” – What’s good .....

Angels Of The Sky – Iris Peterson

For many of us trolley dollies, the thought of serving tea and coffee, beef or chicken and dealing with awkward passengers and randy pilots until we’re in our 80’s is something that nightmares are made of. But for one incredible .....

The Patron Saint Of Cabin Crew – Bona Of Pisa

Many of our passengers believe that we humble cabin crew are spawns of the devil himself, especially if we offload them for being too drunk, ask them to stow their luggage, turn off their electronic equipment, or heaven forbid we run out of the .....