Confessions Of A Trolley Dolly IFE – ‘Christmas Zone’

Welcome Ladies and Gentleman, boys and girls onboard this Boeing 7-sleigh-7.

It’s beginning to look a lot like Christmas and our Christmas Inflight Entertainment section is  live once again and we have some fantastic festive videos for your enjoyment.

Please now sit back, pour yourself a mulled wine and enjoy the movies.


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‘Confessions Of A Qantas Flight Attendant’ By Owen Beddall Book Review.

The book market is flooded with ‘true life’ stories of flight attendants from around the world. I hope to flood it even further next year with my ‘Confessions Of A Trolley Dolly Cabin Crew Manual’, stay tuned for more information. Over the years I have read a vast majority of these ‘behind the scenes’, ‘tell-all’ novels and biographies. Some are excellent. Some however, are complete drivel and I often question if the ‘writers’ have actually even set foot onboard an aircraft, let alone been a flight attendant.

A few months ago one of my lovely Facebook followers Owen Beddall contacted me about his new book ‘Confessions Of A Qantas Flight Attendant’. I had already heard some very good things about this latest cabin crew biography and was excited to give it a try. I wasn’t disappointed. This is a warts and all look at life at one of the worlds biggest and most recognised airlines.

“In Confessions of a Qantas Flight Attendant, Owen Beddall tells you the things you always wanted to know – and maybe a few you didn’t – about the world of flying. This book is packed with cabin crew adventures and misadventures in and out of that smart uniform in far-flung places. There’s sex, drugs and plenty of celebrity sightings: Katy Perry, Lily Allen, Kylie Minogue, Venus Williams and Cate Blanchett all step into the galley to gossip with Owen”.  

Confessions Of A Qantas Flight Attendant by Owen Beddall.

Confessions Of A Qantas Flight Attendant by Owen Beddall.

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Supporting Movember

We are now well over half way through the month of ‘Movember’. Around the world, mens lip hair has taken on a life of its own, as millions take part in raising money and awareness for mens health issues, supporting this fantastic campaign.

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Angels Of The Sky: Martinair flight MP495 a Flight Attendants Story…..

Just a few days before Christmas on December 21, 1992, Martinair flight MP495 crashed at Faro Airport (FAO), Portugal. On board were 13 crew members and 327 passengers. Tragically 54 passengers and two cabin crew were killed in the accident.

A few months ago one of my lovely Facebook followers, Herman Jansink contacted me regarding this terrible accident. Jansink was one of the ten cabin crew members working on the flight that day. His heroic and incredibly honest story is told here, much of it in his own words.

Herman Jansink

Herman Jansink

Jansink had started working for Martinair, a Dutch charter carrier based at Amsterdam’s Schiphol Airport (AMS), just a few months earlier and had straight away fallen in love with the job and the airline.

Originally rostered the late afternoon FAO service, he had been changed last-minute onto the early morning departure, meaning his plans to meet up with his family before Christmas had to be altered slightly.

It was a cold and crisp winters day, as the 13 crew (three flight and ten cabin crew) members arrived at Schiphol for the standard pre-flight briefing. The crew were in good spirits. Just a few days before Christmas, they knew the flight would be full of passengers off to meet loved ones, or to soak up some winter sunshine in the Algarve. The purser on the flight asked the crew who wanted to assist the flight attendant working in the lower galley. After some hesitation, as the job downstairs under the feet of the passengers was very demanding, Jansink raised his hand. Little did he know that this decision would potentially save his life just a few hours later.

The flight that day was to be operated by a McDonnell Douglas DC-10-30F (PH-MBN). Built in 1975, the jet had been delivered brand new to Martinair. It was still dark in Amsterdam as the 327 passengers boarded the aircraft and settled in for the flight. The pilots had been warned of some bad weather at their destination and the possibility of some thunderstorm activity. However this was nothing unusual for this time of year and the flight crew had operated the route many times before.

PH- The aircraft involved in the accident.

PH-MBN The aircraft involved in the accident.

Just over two and half hours after take off, the DC-10 began to make its decent into FAO. The flight had passed off uneventfully as the crew prepared the cabin for landing. Buffeted by some light to moderate turbulence, the Captain warned the cabin crew that the weather was pretty bad and to ensure that the cabin and galley areas were well secured.

However, as the aircraft started its final approach the turbulence intensified. A large thunderstorm lay over the airport and aircraft ahead of MP495 were reporting severe wind shear hampering their approaches. By now both crew and passengers were feeling uneasy and from here Herman takes up the story…..

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Happy 95th Birthday KLM Royal Dutch Airlines!

Last week KLM Royal Dutch Airlines celebrated its 95th Birthday. The carrier is the oldest in the world still operating under its original name.

Set up in 1919, KLM today is one of the largest airlines in the world, carrying over 25 million passengers to destinations across the globe, with a fleet of over 200 aircraft.


So to celebrate this impressive milestone, we take a look at the iconic airlines history, with our fabulous KLM picture gallery.

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An Open Letter From A Flight Attendant.

A few months ago I received an email from one of my Facebook followers. After enduring a pretty horrendous week during the height of the UK summer season, he wrote this letter. I was touched by his words and knew that so many of my fellow trolley dollies would to relate to his plight.

So here it is, an open letter from a flight attendant……


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SKYPRO Cabin Crew Shoes Walk/In/Heaven.

As cabin crew, we spend a hell of a lot of time on our feet. Up and down that aircraft aisle between galleys and trollies, looking after passengers and pilots. Then there’s the walk to and from the aircraft, between car parks and crew report centres. Not only do we have to look uber-glam all of the time, comfort is an absolute necessity.

Quite often finding the right shoe becomes like searching for the Holy-Grail. Once a crew member finds a pair that are the perfect fit word spreads like wild-fire and before long, everyone is wearing the same pair. However, one shoe manufacturer hopes to eliminate the frustrating search for the perfect shoe.

SKYPRO, is the first company in the world to manufacture certified footwear for aviation professionals. Since the companies formation they have created shoes for some of the world’s leading airlines, including TAP Air Portugal and their Knee High ‘come f@*k me boots, as seen in my Style In The Aisles The Top 10 Cabin Crew Uniforms of 2014.

Another of SKYPRO's customers is PGA Portugålia Airlines

Another of SKYPRO’s customers is PGA Portuglia Airlines.

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A Yearly Memorial To Our Fallen Cabin Crew Colleagues.


2014 has so far been a very dark time for aviation. On Thursday July 24th 2014, cabin crew around the world wore a black ribbon on their uniforms, in memory of the colleagues we have so tragically lost over these last few months. Flight MH370 disappeared without a trace on March 8, 2014. Months later there is still no explanation as to what exactly happened to the Boeing 777, its passengers or crew. Then Malaysia Airlines suffered a further tragedy when MH17 was shot down over Ukraine on July, 17. Just a few days later on July, 23 TransAsia Airways flight GE222 crashed on approach into Magong Airport, Penghu Island, Taiwan. Then on the very day crew around the world offered to mark their respects, a further tragedy fell upon our industry with the loss of Swiftair flight AH5017 (operating on behalf of Air Algerie). The McDonnell Douglas MD-83 crashed en-route to Algiers in bad weather.

In the space of four months we have lost twenty-seven cabin crew and ten of our pilot brothers and sisters. These disasters have hit our industry hard, especially those at Malaysia Airlines who have lost so many of their friends and colleagues in such a short period. In a time where aviation safety has come on in leaps and bounds, it is loss for one airline not seen since the 9/11 atrocities.

Since these accidents, I have received many emails and messages from crew around the world asking for ways in which we may be able to pay tribute to the crew members we have lost, not only this year but in all aviation accidents, on a more permanent basis. One idea is that we have an annual ‘memorial’ day, where cabin crew around the globe wear our black ribbons, commemorating all of our ‘Angels Of The Sky’.


A date that has been mentioned is our flight attendants, Patron Saints day. Yes believe it or not, cabin crew do have their very own Patron Saint, St. Bona Of Pisa which is celebrated on 29th May each year. If you would like some more information on her, have a quick read of my blog post, detailing her life story. Many of you have said that you feel this would be a perfect day for us to remember those we have lost.

St. Bona Of Pisa Patron Saint of Flight Attendants.

My intention now, if we gather enough support, is to contact the CEO’s of the major airlines around the world. I will be sending an email requesting that for one day each year, they relax their uniform policies slightly and allow us to wear our black ribbon.

Some of you have also spoken about creating a charity to support those left behind. This is an idea I would also like to develop and would be interested in hearing ideas you may have for this. Any suggestions can either be left in the comments section below, or simply drop me an email

I really do think it would be fitting if we could drum up enough support to make this a world-wide event every year, celebrating the lives of all cabin crew and pilots who went to work one day and never returned.

I ask you all if possible to share this post with all of your aviation colleagues and friends to make our ‘Angels Of The Sky Memorial Day’ a success.

Thank you in advance.

“Flight attendants don’t just die, they fly higher” -Anon.

©Dan Air for 2014.